I would like to take a moment to thank you and your company for the wonderful job you are doing in our office building. We have used various cleaning services throughout the years, but have settled on US Janitorial because of the excellent service and attention to detail your company provides.
Over the past seven years of doing business with US Janitorial, any issues that have come up have been addressed promptly and courteously. Through the use of the Communication Log, there is a constant, open line of communication directly with the supervisor and the cleaning staff that puts US Janitorial a notch above the rest. The monthly visits you make to our property enhance the benefit of constant communication that your company provides, along with personal approach to customer satisfaction.
The cleaning staff has always been friendly, personable, and professional. When we started our recycling program we failed to communicate the change to your staff. We received a call the following day from the crew supervisor to verify the changes and to get further instruction. They are willing to adjust to our changing needs when they arise, and they consistently prove that they strive for customer satisfaction.
We truly appreciate the attention to detail, the great customer service, and the personal communication and attention we get from US Janitorial. We look forward to many more years of doing business with your company.