Do I have to sign a long term contract?
No, you sign nothing at all. Both parties work off of a written proposal that details janitorial services provided and their cost. You can make a change to your cleaning service or even terminate janitorial services with a phone call.
Are background checks performed on all employees?
Yes. All staff members are employees, not subcontractors enabling us to verify 100% compliance. You can rest assured that your janitorial services are provided by an individual who will represent US Janitorial with the utmost professionalism and pride in their job and will take good care of your office cleaning needs.
What about proper insurance?
We carry General Liability insurance, Bound insurance, and Workman Compensation coverage. This is to protect you against damaged property or injury to a person while our staff is on your property performing office cleaning janitorial cleaning services.
What can you tell me about the training of your staff?
All employees, regardless of experience level, must go through Basic Training Boot Camp, where they learn how we perform each cleaning task. This guarantees consistency and excellence in the quality of cleaning your office will receive from our staff.
After that, Advanced Training takes place at the actual account they will be assigned to in the presence of a Trainer or Supervisor. Any specific situations or tasks needed will be trained at this time, creating a unique cleaning experience for your individual office.
Do you guarantee your work?
Absolutely! If you are not satisfied with any cleaning visit, we will dispatch a supervisor to rectify any problem immediately and credit that cleaning on your next invoice. If you aren’t happy, we don’t get paid! When you invest in quality office cleaning, you will get nothing less than QUALITY every time!
How do I get started?
Simply click on the “Request a Proposal” button or call for a free consultation at 1 (415) 228-0441, and we will be happy to set up our FREE sample cleaning so you can check us out first hand!